The European Chatbot & Conversational AI Summit | 2027

The European Chatbot & Conversational AI Summit returns to Edinburgh for its 7th edition, bringing together enterprise leaders, AI practitioners, and technology innovators for two intensive days exploring the future of conversational AI and agentic systems. Taking place March 17-18, 2027 at the John McIntyre Conference Centre at Edinburgh University, this premier European event focuses on real-world implementation strategies for AI agents, GenAI, chatbots, virtual assistants, and voice technology across industries. Who Should Attend This summit attracts executives, AI strategists, conversational designers, product managers, and technical leaders from major enterprises including HSBC, Mercedes-Benz, Adobe, Google, IBM, Salesforce, and the NHS. Whether you're leading AI transformation initiatives, designing conversational experiences, or implementing automation solutions, you'll find peers tackling similar challenges and sharing proven approaches. Key Topics & Learning Tracks The agenda covers the full spectrum of conversational AI implementation: - From Landing to Launch: Moving GenAI, LLMs, and AI agents from proof-of-concept to production deployment - Agentic AI in Practice: Exploring autonomous AI agents with advanced decision-making capabilities and real-world applications - Voice AI Agents: The next generation of voice-powered conversational systems transforming user interactions - Human-Centric Design: Creating conversational experiences that genuinely enhance user exper

Organizer: The European Chatbot & Conversational AI Summit

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